Wednesday, May 19, 2010

Breaking news: Investment in workers actually pays off


As per usual, I was reading one of my new favorite news sites, Chicago Breaking Business News, when a headline piqued my interest: Report: Companies profit by investing in workers.

Really? No way!

What seems like a simple and, well, essential concept is routinely ignored by many companies. Even if a company completely reverses its employee treatment course, the sentiment still lingers. Take for example EA Games and United Airlines. Little investment and poor employee treatment is a one-way ticket to disaster.

But if treating employees well and investing in them is such a no-brainer, why don't more companies do it?

Is it the cost? Or maybe the effort? Does upper management even care at all?

Bring on the PR

In my opinion, it all boils down to lack of internal communication. If employees are not happy, is there an outlet for them? Do their immediate managers know what to do with complaints? Can employees air grievances without fear of reprisal? These are just a few questions the company needs to ask itself. If no one knows why employees are unhappy, how can the problems be fixed?

If an employee feels cared for and listened to, they do perform better. Is it surprising that one of the top ten recognized brands in the world, along with being an incredible success, has some of the best-treated employees? Google does the job extremely well.

I don't invest in my employees, why won't they perform better?

If a company wants to improve it's employee relations, it needs to step up the internal communication. The company needs to go above and beyond what is expected. Sending out a mass e-mail or occasional newsletter will be perceived as a big joke. Time and investment is necessary.

Make the employee intranet more interesting rather than being a pain to use. Let different departments write articles about what it does. Have individual employees write about their lives. Try holding mixers between departments. Offer an employee shadowing program where departments can see what other departments do. This would be a great tool to foster camaraderie.

When an issue arises, the employee needs to feel comfortable expressing it. The immediate manager is usually the closest person an employee has a bond with. The employee should feel comfortable talking about situations with that manager.

You mean I actually have to ENGAGE employees?

An employee wants to think about work all the time, right? No way. A well-rounded employee is the best employee. When interviewing potential candidates, find out what their passion is and offer programs related to it. If your workplace has a lot of people interested in traveling, perhaps organize a company visit to an ethnic neighborhood on the weekend. Offer a group lunch at a local restaurant. The minimal cost of this will have big results.

If a company provides more internal communication and investment, employee morale and productivity will increase. It is sad that many companies do not 'get it,' but those that do are reaping numerous rewards from it.

Saturday, May 8, 2010

Newsflash: It's hard to get a job post-graduation

I would like to thank Greg Burns of the Chicago Tribune for the most obvious article in the world: Recent grads face a horrible job market.

I also find humor that the student's last name is MacPhail.

I applied to over 50 positions in both journalism and public relations. The best piece of advice I received came from the director of Loyola's Career Development Center, Darby Scism. She said I need to look in different industries and job titles I never thought to look before.

For those who don't know, I'm a major in both journalism and political science. I am cum laude in both. I first applied to journalism jobs all across the country. I received rejections from most of them, flat-out. Most were because I was not a local candidate. Despite telling employers I was willing to relocate on my own dime, it did not phase them.

I changed my focus to public relations as well. Since I loved my public relations classes, and I have strong writing skills, it seemed like a natural fit. I interviewed at one of the largest agencies and am waiting to see if I interview with one of the teams. I really think my experience in a news room, along with media knowledge a public relations graduate would not know, makes me a strong candidate.

Getting rejections and no callbacks has taken its toll on me, but I haven't given up. I keep changing my resume and cover letter for the positions I apply for. I know I will find the perfect fit job. There are some bad day where it feels like I will never get hired, but I persevere.

The one thing I wish most employers realized is dozens of us recent graduates WILL relocate to take a position we want. Trust me, so many of us want a new environment and live somewhere different. If you get a good vibe from a candidate, do not pass them over because he/she is not local!

I feel like my graduating year is full of the most passionate people I know. Everyone who is graduating brings something awesome to the table. Let us show you how great we are.

To those still job searching, fear not. You will find the perfect job. The companies that pass you over have no idea what they are missing. Stay strong with your resume, cover letter and interviewing. When you do get hired, and you will, you will blow your employer away.